# Overview

- [What is Memba CRM?](/overview/what-is-memba-crm.md): Memba CRM is a customer (or in this case, member), relationship management software. It runs in the browser, so you do not need to download any software and you can use it on any connected device.
- [Users & Permissions](/overview/users-and-permissions.md)
- [Core Features](/overview/core-features.md)
- [Smart Groups](/overview/core-features/smart-groups.md): Smart Groups are segments of your member database that share the same interests. You may refer to them as special interest groups, or by some other collective name, within your own organisation
- [Member Forums](/overview/core-features/member-forums.md): The Memba forum allows you to create themed discussion boards for your members. You can create as many forum topics as you like and optionally choose to make these available to your members.
- [Document Manager](/overview/core-features/document-manager.md): Memba CRM provides the possibility for you to upload documents to share with your members or your team.
- [Messaging](/overview/core-features/messaging.md): The Memba CRM allows Members to send direct messages to other Members or Admins and allows Admins to send batched messages to all Members or Members of a specific Smart Group or Company
- [News](/overview/core-features/news.md): News is at the heart of most membership organisations. Memba CRM gives you the power to easily publish and promote news to your members,
- [Events](/overview/core-features/events.md): Events are one of the most important aspects of any membership organisation. These can be Board/Committee meetings, training events, social outings or team building to name just a few.
- [Reports](/overview/core-features/reports.md): Downloadable reports make it easy for you to keep track of your members and their activity. Custom reports can be requested and more reports will be added with each new version we release
- [Integrations](/overview/core-features/integrations.md): Memba CRM is just one part of the equation. Think of it as the back end of your website, the CRM/portal that members login for personalised and private content.
- [Membership Plans](/overview/core-features/membership-plans.md): We currently only supports online payments for your account owner subscriptions, However, with our next release we will provide the option for you to process member subscriptions.
- [Subscriptions](/overview/core-features/subscriptions.md): Once you have at least one plan, you can start subscribing your members. Members can only be subscribed to one plan at any one time.