# Messaging

> **A simple and secure way** to communicate with members without the information leaving the security of the Memba CRM. Members do not need to share their email address and you can optionally decide whether to enable this feature for Members from the settings panel.

The built in messaging system enable you to keep all member communication in one place. When you message a member, the message appears in their Memba inbox. They receive a notification of new messages or message replies whenever they login.&#x20;

{% hint style="info" %}
**Member notes**: as an additional feature, you can log private notes against any member record. These notes can only be seen by you or other Admin users, they cannot be seen by members.&#x20;
{% endhint %}

![](/files/eXobeIH1MIUkjJjybJ9s)![](/files/jdRRWLI0pZt0E3UBlswO)

*The screenshots above show the Memba message inbox and the message details. Unread messages are listed in bold and also appear in the member's notifications at the top right of their screen.*


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://manual.mymemba.io/overview/core-features/messaging.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
